Last week, we spoke with Leonard Souza (Director Of Engineering at Webflow) on how remote software engineering teams can increase their success.
In our conversation, Leonard shared best practices, tactics and recommendations that are critical to keeping your engineering team engaged and on-track, no matter the time zone.
Here are a few teasers from the many highlights in our discussion:
- Provide coaching opportunities for teammates who aren’t used to being at home and away from the office. These include how to define and establish boundaries, how to better manage your energy throughout the day and setting up a daily routine that works best for each individual on the team. It's really important to have a moment in your day to give yourself breathing room, and to be aware that burnout can happen.
- Webflow works in cross-functional teams, where there’s a strong collaboration between engineering, design and product, and all focused on the customer outcomes. Through their OKR framework, they provide teams with as much autonomy as possible and make it easy to communicate and share visibility on progress towards meeting milestones.
- To ensure more predictability and keeping the team on track, they try to keep things very incremental by looking at what they can deliver in two weeks. This is done in tandem with keeping a north star in mind, to make sure that you're working towards something.
- Create an environment where their teams can lead meaningful and impactful lives. This means making room for being a human being and giving teams an opportunity to balance work and life. It’s not easy to deliver on lofty goals, and it’s important to keep that perspective in mind.
- They help their teams build a tremendous amount of empathy with their customers. To ensure they’re keeping the customer in mind, they'll have user research feedback studies where the team can review as a group. In addition, they’ll do live user testing and have the team watch a customer talk through their problem that they’re trying to solve. The videos and documents are in Slack, and people can view them on their own time - no matter where they’re sitting.
To hear about these insights and learn more about how Webflow works, pop over to the conversation now: